Successful quality projects demonstrate a culture that embraces clear communication, effective problem solving, and a strong client/builder relationship. Quality leadership offers value to both the organization and its customers by ensuring that each party’s expectations are met to the full extent possible.

At inception, CEL launched an initiative to promote quality management and productivity improvement throughout the entire scope of the organization’s operations. In this way, CEL has been able to formalize the practices and procedures that had long been part of the Colford Energy way.

CEL’s quest for quality management and continuous improvement is sustained by the principles and practices of the program. Communication, planning, sustainability, and striving for excellence are fundamental at CEL, just as they are integral elements of continuous improvement. The quality process remains as relevant today as on the day it was introduced. It focuses on real matters and involves the people that deal with those issues daily.